The background of INCA are small scale pilots of social care coordination in Valencia Region (two cities of 60.000 and 25.000 aprox. population) and a high scale successful deployment of health care coordination in USA (tackling more than 2 million of patients, caregivers, General Practice / Family Medicine, nurses, case managers, specialists and hospitals’ professionals) through the new Accountable Care Organization (ACO) business model to boost better (if any) care coordination for improving Health Quality of Services (HQoS) while reducing dramatically Health costs.
The new targets of INCA in Europe is to tackle jointly the communication and co-operation between health, social and informal care sectors, properly adapted to the challenges identified in B3 Integrated Care ACTION PLAN of European Innovation Partnership on Active and Healthy Ageing (EIP AHA).
The inclusive approach of INCA can help to remove technological barriers for patients’ engagement and to leverage the “Contribution towards first-time introduction of integrated care programmes” in Member States or associated countries and regions, leading to operational deployment of novel organisational models and care pathways for integrated care.
Within INCA, 3 main kinds of activities will take place:
1. Setting up INCA platform in a multi-tenant instance in order to services of all the pilots can be categorized under the merging of existing solutions, regarding service adaptation and customization:
• Providing INCA eService Catalogue
• Providing the final service operational and technical specifications (setup of the system).
• Internal testing and validation and adaptation of INCA eServices to adjust as much as possible to pilot partners requirements and the afore-mentioned specifications.
• Integration work between INCA services and native services coming from running national or regional EHR platforms when required to be done via the types specified in the “interoperability” system integration requirements.
• The adaptation and customisation of the chosen services (localisation work according to the regions where pilots will be held
• The customization work according to each partner channel delivery
• The Training of Trainers (initially Pilots responsible)
2. To demonstrate the significant impact potential of INCA service in different European countries.
• INCA pilots are planned to validate the impact, usability and interactivity of the services through European e-Health Networks (requirements, pre-existing infrastructures adaptation, selection of services and delivery channels) in the various testing sites thus reaching conclusions for the subsequent uptake of the service by whole value chain in the corresponding Health and Social care market.
• Finally, the results of the pilots should reach the target goals set for each region as roughly presented in the proposal and elaborated in the deployment plan to be evolved in this work package.
• This activity has the responsibilities to:
o Deploy the service to its running environments
o Ensure that user training occurs
o Validate and Evaluate the Service
o Ensure that the business procedures involving the new service are updated to support it.
3. To ensure the sustainability of the INCA services. In order to make this possible, it is necessary to ensure financial contributions and real customers for the service. The identified customers and investors are divided into Public and Private Initiatives and the goal is to have them as customers or collaborators for the service.
• INCA Business Plan will include the Socio-Economic Impact Assessment (SEIA) and Cost Benefit Analysis (CBA) of INCA, coming from the main feedbacks and outcomes of the pilots.
o Socio-Economic Impact Assessment (SEIA) of INCA
SEIA will describe the effects which INCA will have on social and economic conditions in each given community or region where the pilots are in place. The awareness of SEIA effects of INCA will be important so that local planners can be prepared for changes that are likely to arise in the community as a result of the project. Furthermore, the local result will be disseminated through all Europe at Regional, National and European level; an assessment of socio-economic impacts will give decision makers information which they can use in weighing the potential positive and negative consequences of deploying INCA in their respective areas of influence.
o Cost Benefit Analysis (CBA) /Feasibility studies
Cost-Benefit Analysis (CBA) of INCA will attempt to determine whether INCA constitutes an efficient use of resources either from the point of view of society as a whole, or from the perspective of the Consortium.
